Shipping InformationWe'll get to it when we get to it. Ok, just kidding...your order will ship the next business day.
Refund, Returns and Cancellation PolicyIf it's broken, ripped, torn or otherwise hosed send it back. We'll make it right. Oh yea, if it's the wrong size or color, send it back as we can fix that too. All Core Concepts items feature an unconditional satisfaction guarantee - refund or exchange, take your pick.
Email service@corelayers.com for the return address and return code.
Frequently Asked QuestionsQ: What is your standard shipping policy?A: Choosing the Ground shipping option at checkout will send your order via Fedex Ground or USPS Priority Mail. Yes, we get to choose. Usually, that means you'll get your gear in 3-5 days if you live in the lower 48.
Q: Do you have size charts?A:
Link to Men's & Women's Size ChartQ: How do your bamboo t-shirts fit?A: These shirts are best described as a standard, relaxed fit. We recommend ordering whatever size t-shirt you got last year at the Elton John concert. Yep, we know you were there...3 rows in front of us to be exact.
Q: How do your performance base layer long sleeve shirts fit?A: These shirts are cut to an athletic fit. They are trim but not tight. This is best described as trimmer than a "loose & baggy outdoor shirt" but much, much less fitted than a "compression athletic shirt". If you have large shoulders and/or arms (like Popeye), you may need to size up. Don't size up just to get longer sleeves, we think you'll be pleasantly suprised with the sleeve length.
Q: What if I forgot my girlfriend/husband/Aunt Edna's birthday and need it sent ultra fast?A: We can do that but it'll cost ya. We'll ship FedEx Two Day and FedEx Standard Overnight the same business day (when requested on the order form) for orders submitted by 12:00 pm Mountain Time.
Q: Does 1% of my purchase really go to support the environment?A: You'd better believe it. We've been members of 1% For The Planet since day one.
Q: Where is this stuff made?A: Products in the Fall collection are a mix of domestic and overseas production. Our bamboo t-shirts are sewn in China using bamboo grown commercially, also in China. Feel free to email service@corelayers.com for questions on a specific product.
Q: Well, how about the fabrics?A: In our Fall 09 line, the Men's base layer and Men's & Women's mid-weight fabrics come from Polartec which is located in Lawrence, MA. Our Shelter Stretch and Shelter Dry fabrics are custom made for us at a mill in Japan. Other shells such as the FP, Preston, Spellbound and Alpine Pant use softshell from Schoeller Textile AG, which is located in Switzerland. The Women's base layer polyester fabric comes from a mill in Taiwan.
Q: What is your favorite beer?A: Manny's Pale Ale from the Georgetown Brewing Co. (Seattle)
Q: Do you gift wrap?A: Sure! Be sure to note if you prefer color or black and white newspaper comics as the wrapping paper.
Q: Where is Core Concepts located?A: We're stone's throw away from some of the wildest land and purest water in the lower 48. Boise, Idaho to be exact.
Q: What is your favorite color?A: Oh, that's easy. It's green.
Q: Can I get some stickers?A: Sure. Email info@corelayers with your name, email and mailing address and we'll send some your way.
Q: Rib Eye or T Bone?A: Rib Eye all the way baby.